The products are covered by 12 months warranty from the producer’s side and other attidional 12 months covered by Firedoors GS. The warranty period starts from delivery date. The customer can return back the goods within 14 days from delivery date and be totally refunded. The goods will be accepted only if packed in the original packaging and without damages. The shipping costs to return back the goods are on customer’s charge. The warranty for the products is valid only if they are installed correcty and according to the installation instructions, Firedoors GS will not apply the warranty if the goods are damaged or not working due to inapropriate installation or use.
All the personal informations of private persons and companies will be used according to the federal law RS 235.1, and will be used only for invoicing and promotional purposes.
-All the prices already include VAT value at order time.
– If ordered goods are not available on stock Firedoors GS will not invoice the goods and will inform in time the customer of the new delivery date, only after the customer’s approval of the new delivery term the order will be processed and invoiced.
– All orders are subject to approval by Firedoors GS, the amount will be billed only after sending the order to our logistic center.
The contract becomes valid only when the customer places the order and receives the electronic confirmations by Firedoors GS, Firedoors GS reserves the right to charge any cancellation fees.
DELIVERY AND TRANSPORT
The calculation of the delivery date starts once the payment is received on Firedoors GS bank account, Firedoors GS reserves the right to not accept the order or to posticipate the delivery in case of large orders in the same period, in both cases the customer will be promptly informed about the new delivery date and will be able to delete the order without any charges. Firedoors GS will not be responsible for any penalties of its customers due to postponed deliveries. The transport cost is included in the price only for doors, the organization and the unlodaing charges are customer’s responsibility.
The customer must check eventual damages of the goods during the unloading operations before signing the delivery document to the transport company, all not reported damages on the delivery document will not be convered by the warranty.
The customer can return back the goods within 14 days from delivery date and be totally refunded. The goods will be accepted only if packed in the original packaging and without damages. The shipping costs to return back the goods are on customers charge. Firedoors GS reverves the right to charge eventual damages or dissimilarities caused by goods return.
APPLICABLE LAW AND JURISDICTION
Firedoors GS reserves the right to change the general terms of sale at any time, the changes will be visiuble directly accessible on the Firedoors GS website and will enter into force at the publication time.
The exclusive court of all disputes between Firedoors and the buyer is the court of Sion.